Privacy Policy

This Privacy Policy outlines our information gathering and usage practices for www.consensure.com and other web-sites hosted by Consensure. Its purpose is to notify you of what personally identifiable information of yours ("User Information") is collected; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control; and how you can correct any inaccuracies in the information.

Consensure does not rent, sell or lease User Information we have collected through our web site. However, we may share User Information, collected through our web site, with other third parties after giving you the opportunity to opt out prior to any information being exchanged. Local country laws are applied where they differ from this policy.

We are firmly committed to guarding the confidence you have placed in our company and to use, responsibly and professionally, any information you volunteer. We strive to collect only that information that we think is necessary for our legitimate business interests, such as to better understand you (our customer), to provide better service, to improve marketing of our products, to educate customers and to ensure that our proprietary information is protected. We are committed to using the information collected only for these purposes and those outlined below. Our web site visitors from Europe should note that Consensure has developed this policy with the intent of complying with the International Safe Harbor Privacy Principles between the United States and Europe. If you do not want to share personal data, please read below for information on how to opt out or change personal information Consensure collects from you.

Links to third party web sites, from this web site, are provided solely as a convenience for you. If you use these links, you will leave our site. We have not reviewed, nor do we monitor, these third party sites and we do not control, nor are we responsible for, any of these sites, their content or their privacy policy (if any). This policy discloses our information gathering and usage practices for www.consensure.com.

Contents:

  • Information You Volunteer
  • Product Registration
  • Consensure Support Knowledgebase
  • On-line Support Request
  • Sweepstakes, Contests & Promotions
  • Online Store & Electronic Software Distribution
  • Online Surveys
  • Email Newsletters
  • Discussion Lists
  • Unsubscribing/Opt-Out
  • Correcting or Updating your Personal Info
  • Information We Automatically Collect
  • Security
  • Contact Us

Methods of Information Collection and Usage:

  • Information You Volunteer
  • Product Registration and On-line Support Requests

This Privacy Policy outlines our information gathering and usage practices for www.consensure.com and other web-sites hosted by Consensure. Its purpose is to notify you of what personally identifiable information of yours ("User Information") is collected; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control; and how you can correct any inaccuracies in the information. Consensure does not rent, sell or lease User Information we have collected through our web site. However, we may share User Information, collected through our web site, with other third parties after giving you the opportunity to opt out prior to any information being exchanged. Local country laws are applied where they differ from this policy.

We are firmly committed to guarding the confidence you have placed in our company and to use, responsibly and professionally, any information you volunteer. We strive to collect only that information that we think is necessary for our legitimate business interests, such as to better understand you (our customer), to provide better service, to improve marketing of our products, to educate customers and to ensure that our proprietary information is protected. We are committed to using the information collected only for these purposes and those outlined below. Our web site visitors from Europe should note that Consensure has developed this policy with the intent of complying with the International Safe Harbor Privacy Principles between the United States and Europe. If you do not want to share personal data, please read below for information on how to opt out or change personal information Consensure collects from you.

Links to third party web sites, from this web site, are provided solely as a convenience for you. If you use these links, you will leave our site. We have not reviewed, nor do we monitor, these third party sites and we do not control, nor are we responsible for, any of these sites, their content or their privacy policy (if any). In order to improve our problem resolution process through better product and case tracking, Consensure's tech support department has implemented online technical support service. We require contact information and product information to identify your product. This information is used to manage your case, notify you when necessary of issues related to your product and, together with your voluntary responses to our marketing survey; it is used to analyze our customer base in aggregate. Occasionally, we may send emails to give customers information we think you will find useful, such as information about new features, products or promotions. When we email you, we will always provide instructions explaining how to unsubscribe so you will not receive our emails in the future. You may also opt-out of receiving future Consensure and/or partner communications by submitting your request through our on-line Feedback form.

Sweepstakes, Contests & Promotions: Consensure occasionally sponsors sweepstakes, contests and promotions. We use contact data from our promotions to send users information we think you will find useful, such as information about new products or promotions. When we email you, we will always provide instructions explaining how to unsubscribe, so you will not receive our emails in the future.

Online Store: To process your order we require name, billing address, phone number, email address, shipping address and credit card information. We use this information to process your order and, if any questions arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone.

Online Surveys: Our online surveys ask visitors for contact information (like email address). This may be used to contact you if additional follow-up is appropriate, but will not be used for future marketing purposes, unless explicitly stated.

Email Newsletters: Consensure distributes various product- or topic-specific newsletters. We require first name and last name, so that we may personalize your greeting, email address and in some cases your country, as not all offers are valid in all countries. Typically all other contact information is voluntary and may be used to send other information or offers via mail. We do not share your information with third parties, except as required to deliver our message.

You may use one of the following options to request removal of your information from our databases. Please include the exact contact information you'd like removed and some detail about the type of communication you received from us.

You can send email to the following address: webmaster@consensure.com

You can send mail to the following postal address:

Consensure, Inc
Attn: Marketing
PO Box 300
Georgetown, CT 06829

Correcting or Updating your Personal Info: To change or modify or remove information previously provided, we recommend that you reply or contact that list source directly. If no instructions were provided for updating your contact information you can submit a request containing your, old,contact information, your new, contact information and the nature of the communication(s) you've received. You can send email to the following address: webmaster@consensure.com.

You can send mail to the following postal address:

Consensure, Inc
Attn: Marketing
PO Box 300
Georgetown, CT 06829

Please note that Consensure reserves the right to preserve certain information collected when its software is downloaded from our web site in order to protect Consensure's proprietary rights to the software.

Information We Automatically Collect: For each web visitor, we may record date and time of visit, IP address and browser type to analyze how visitors use our site and to gather broad demographic information like country of origin and browser usage among our visitors. In some cases, we record product version installed. This information will not be matched against your personal information as supplied through all the means disclosed above.

This site contains links to other sites. www.consensure.com is not responsible for the privacy practices or the content of such Web sites.

We use cookies to track session information and site usage patterns. We are also reviewing the use of monitoring software to prevent the illegal downloads of our proprietary software from embargoed nations as specified in the Export Compliance Requirements set by the United States Federal Government.

Updates to our Privacy Policy will be announced on our Web site.

Privacy and Children: Consensure and the Consensure web sites do not target children (defined as those persons less than 13 years of age) as an audience or a market, and Consensure does not collect information about the age of its web site users. Consensure intends to comply with the Children's Online Privacy Protection Act of 1998. If we learn that we have inadvertently collected personal information from a child we will make all reasonable efforts to delete that data from our records.

Security: To protect the loss, misuse and alteration of the information under our control, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Consensure strives to protect the privacy of the information you provide, and in advertent disclosure of that information is extremely unlikely. In the event of such an inadvertent disclosure, Consensure will do everything commercially reasonable to limit and remedy the disclosure, but Consensure accepts no liability for any unintentional disclosure. In addition, in the unlikely event that any government or private individual seeks information, Consensure will not voluntarily provide the information, but will obey any court order requiring disclosure.

Contact Us: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Consensure Inc.
Attn: Webmaster
PO Box 300
Georgetown, CT 06829
Phone: 203-544-8095
Fax: (203) 544-6071
webmaster@consensure.com


 

  © 2004 | Privacy Statement | Terms of Use | Contact Us
Home > Privacy Policy
{top}